Announcing a new way to submit and track your service requests!
Placing a service request just got easier!
Before clicking on the link below, please read through the following instructions.
If necessary, please print these instructions as a helpful reference.
- Type the primary buyer's sign-in name
The primary buyer’s first letter of their first name followed by their last name followed by the last four digits of their social security number (bsmith9999)
- Type the password "cpmorgan" (no spaces)
If this does not work, please contact the Warranty Department at 800.673.5644.
To Place a Service Request Online
- Once you have signed in click the Request Service link. Choose your lot # for requesting service for your home.
- The next several pages guide you through a selection process to identify the specific area where you need service and a description of service needed.
- Once completed with adding the item/items, click the Submit Request button.
- You’ll receive a Service Request number... it’s as simple as that!!!
Click here to submit a Service Request.
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